quality assurance


CQC Ratings

We meet the requirements set out in the Health and Social Care Act 2012, and the essential standards of quality and safety, Our care teams operate to defined policies and best practice standards. We carry out our own internal, audits to ensure we deliver high quality care and continuous improvement.

We have a dedicated  in-house quality assurance team which conducts regular audits, spot checks and observations to ensure only the highest quality service. 

Our clients can rely on us with total confidence.We have a rigorous recruitment process, extensive training and development, and on going assessment and support process for all our carer workers so you know you will be in safe hands. 

​We have  up to date  policies and procedures  in place to ensure that service delivery meets the national minimum standards and all legal requirements. 

Newdon Care Services has been rated ‘Good’ following its inspection by the Care Quality Commission in July 2018.

The rating forms part of the hard work that the team have been applying over the past months to improve the quality of our service users since our last inspection.

We are Guided by the Code of Conduct for healthcare support workers and adult social care workers.

The Code of Conduct sets the standard of conduct expected of healthcare support workers and adult social care workers. It outlines the behaviour and attitudes that you should expect to experience from those workers signed up to the code.


It helps our carers provide safe, guaranteed care and support. The Code of Conduct is voluntary but it is seen as a sign of best practice. Guidance documents to help you understand or implement it. Prospective and current employees  can download a copy 

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